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Cheshire East ChESS HUB Accessibility Statement


Overview


This website is run by Cheshire East Council. It is designed to be used by as many people as possible. The text should be clear and simple to understand. You should be able to:
zoom in up to 300% without problems
navigate most of the website using just a keyboard
navigate most of the website using speech recognition software
use most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

How accessible this website is


Parts of this website are not fully accessible. For example:
some pages and document attachments may not be clearly written
some pages may have poor colour contrast
some heading elements may not be consistent
some images may not have good alternative text
some documents are in PDF format and are not accessible

How to request content in an accessible format


If you need information in a different format contact us via Chesshub@cheshireeast.gov.uk and tell us:
the web address (URL) of the content
your name and email address
the format you need, for example, audio CD, braille, BSL or large print, accessible PDF

Reporting accessibility problems with this website


If you find any problems that are not listed on this page or you think we’re not meeting the accessibility requirements, contact us via chesshub@cheshireeast.gov.uk

Enforcement procedure


If you contact us with a complaint and you’re not happy with our response contact the Equality Advisory and Support Service (EASS).
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).
 

Technical information about this website’s accessibility


Cheshire East Council are committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

Disproportionate burden


Not applicable

Content that’s not within the scope of the accessibility regulations


The following content does not need to comply with the accessibility requirement until September 2020, because it was published before September 2018.
Images on pages do not always have suitable alternative text. Some images are missing alternative text, some have incomplete text and some have ‘placeholder’ as alternative text. This fails WCAG 1.1.1A success criterion (Non-text Content). We plan to identify and fix these by September 2020
Headings on some pages are not in a logical nested order. We plan to identify and fix these by September 2020.
Buttons on some pages do not have a correct role identified, which affects how they work with assistive technology. This fails WCAG 2.1A success criterion (Name, Role, Value). We plan to identify and fix these by September 2020.
Guidance will be created to help content authors understand the requirements for captions and audio description for all new videos. This is related to WCAG 2.1A success criteria 1.2.2 (Captions (Prerecorded)) and 1.2.3 Audio Description or Media Alternative (Prerecorded).

PDFs and other documents


 
Many documents are not accessible in a number of ways including missing text alternatives and missing document structure.
View the accessible document policy of the organisation that published the document to report any problems or request documents in an alternative format.

How we tested this website


This website was and is currently being tested for compliance with the Web Content Accessibility Guidelines V2.1 level A and level AA, and these tests have been carried out internally.

What we’re doing to improve accessibility


We plan to identify and fix issues according to the timescales shown for each area above.
This statement was prepared on 23 September 2019. It was last updated on 29 October 2019.